Glow Products guarantee its glow stone aggregates to be free from manufacturing defects and to not fail to glow under normal usage for a period of 20 years from the date of purchase and will perform as outlined in our technical datasheets. The warranty coverage is limited to the original purchaser and is not transferable.
Glow Products provides a lifetime guarantee on the structural integrity of our paving stones and retaining wall units to the original purchaser and is not transferable. Any pavers installed and maintained to our guidelines, and are subject to normal wear, that prove to be defective, will be replaced without cost. Color matching cannot be guaranteed and labor costs are not included. Registration is required and must be completed within 60 days of your dated proof of purchase.
Glow Products will have no liability under this warranty for, and no implied warranty shall be deemed to cover, any damages or failures related to or caused by: damages caused by natural causes including but not limited to a hurricane, flooding earthquake, high winds, lightning or other types of natural disaster, environmental conditions, damages caused by any act of human including applying blunt force, explosion or other force, or as a result of unforeseen circumstances, acts of negligence or product misuse or abuse, structure or structural failure, inadequate substrate or substrate related failures including cracking or excessive deflection, normal wear and tear, improper coatings, any chemical interactions, coverage or coatings which block or impede light transmission and reception, failure to comply with our technical data sheets and other written instructions, applicable building codes and regulations, and standard industry practice.
Except for the express written warranty contained herein, Glow Products makes no other warranties, guarantees or indemnities, whether express or implied, arising by law, course of dealing, usage of trade, customer or otherwise.